We offer free shipping on all purchases greater than $40.00. Free shipping will automatically be applied to all qualifying orders.
All purchases will be shipped within 1-2 business days from Salt Lake City, UT. Shipping within the US will be through USPS First Class or Priority (1-8 business days) or UPS Ground (1-5 business days).
We have a hassle free return policy! Any unused and unwashed product may be returned within 60 days of purchase for a full refund. There is no shipping, restocking, or repackaging fee. Our complete return policy can be found here.
We want to make purchasing online be as stress free as possible. Please contact us at firstname.lastname@example.org if you have any questions or need to start a return.
EXCELLENT customer service!
These boxes are so cute but what really impressed me was the INCREDIBLE customer service I received when there was a very minor issue- I received a personalized response and they went WAY above and beyond to rectify the situation. I was so impressed and appreciative!
Love every things in the gifts box ♥️
Fantastic Product and Customer Service
Pure Chakra was a pleasure to work with to ensure multiple items were sent to separate addresses in the timeframe requested. Each employee was thrilled to receive the gift. Great products! Thanks again for making our employee gifts special!
I ordered gift boxes for all of my employees. Everyone was so excited to receive them and they were shipped exactly as I asked.
Shipping was fast, product arrived in great condition
Wonderful customer service
This was a gift for my MIL. I had a typo in the address the first time around, I contacted the shop and got a super quick response. She sent out a replacement box ASAP and my MIL got the box a couple days later. She loved it! Great experience with customer service and would for sure buy from this shop again.
This review is form the purchaser of the item. Michelle was the recipient. It was a secondary addition to the original box. The plant was missing. Not only was the missing plan re-sent, a turban & another candle was added. This is EXCEPTIONAL SERVICE in my opinion. My daughter was thrilled and I am very pleased. Thank you!
I love it
Smells great ,works great
This is my 2nd time ordering a care package, and let me tell you: they are the best gifts to send someone when you don't know what to give! Each time, I've gotten texts saying it made their day (or even week). Customer service is outstanding. There's something for everyone and any occasion. Do it and you (and recipient) won't regret it!
Received only one of a two item purchase. Mistake was immediately acknowledged and corrected. Thank you for a hassle free experience